{"id":3653,"date":"2024-04-18T15:32:39","date_gmt":"2024-04-18T18:32:39","guid":{"rendered":"https:\/\/comexim.com.br\/?page_id=3653"},"modified":"2024-04-19T17:52:11","modified_gmt":"2024-04-19T20:52:11","slug":"green-trace-suggestions-complaints","status":"publish","type":"page","link":"https:\/\/comexim.com.br\/en\/green-trace-suggestions-complaints\/","title":{"rendered":"Green Trace Suggestions &amp; Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3653\" class=\"elementor elementor-3653\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0c9232 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0c9232\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-88e712b\" data-id=\"88e712b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a104a2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a104a2a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1e412b2\" data-id=\"1e412b2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a0893a elementor-widget elementor-widget-heading\" data-id=\"6a0893a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Green Trace Suggestions & Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bb53ec elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1bb53ec\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11f3de5\" data-id=\"11f3de5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2d1524d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d1524d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f6166d8\" data-id=\"f6166d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-525d7af elementor-widget elementor-widget-text-editor\" data-id=\"525d7af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Committed to the mission of treating its partners and serving its customers with ethics, respect, honesty and transparency, COMEXIM Ltd. has created this communication channel to receive questions, suggestions and complaints specific to the internal Green Trace verification program.<\/p><p>We have therefore provided a space below where our business partners, suppliers and\/or other interested parties can share situations where they feel negatively impacted by GREEN TRACE, its practices and standards in force, such as the processes and results of periodic verifications and validation audits.<\/p><p>All messages will be reviewed by Comexim&#8217;s technical and managing staffs in order to follow up the situation internally and then provide feedback to the interested party. This feedback period should take place over a period of 3-6 months. The timetable for dealing with these issues will follow the steps below:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d2786a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d2786a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-60ce0cf\" data-id=\"60ce0cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c869176 elementor-widget elementor-widget-image\" data-id=\"c869176\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"313\" src=\"https:\/\/comexim.com.br\/wp-content\/uploads\/2024\/04\/Grafico-Sugestoes-Reclamacoes-ENGL.png\" class=\"attachment-large size-large wp-image-3662\" alt=\"\" srcset=\"https:\/\/comexim.com.br\/wp-content\/uploads\/2024\/04\/Grafico-Sugestoes-Reclamacoes-ENGL.png 729w, https:\/\/comexim.com.br\/wp-content\/uploads\/2024\/04\/Grafico-Sugestoes-Reclamacoes-ENGL-300x129.png 300w, https:\/\/comexim.com.br\/wp-content\/uploads\/2024\/04\/Grafico-Sugestoes-Reclamacoes-ENGL-150x64.png 150w, https:\/\/comexim.com.br\/wp-content\/uploads\/2024\/04\/Grafico-Sugestoes-Reclamacoes-ENGL-480x206.png 480w\" sizes=\"auto, (max-width:767px) 480px, 729px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5c8dda9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5c8dda9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1a01230\" data-id=\"1a01230\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5db59c elementor-widget elementor-widget-shortcode\" data-id=\"b5db59c\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3658-o1\" lang=\"pt-BR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3653#wpcf7-f3658-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3658\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3658-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p>You are:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"perfil\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"perfil\" value=\"Visitor\" \/><span class=\"wpcf7-list-item-label\">Visitor<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"perfil\" value=\"Producer\" \/><span class=\"wpcf7-list-item-label\">Producer<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Do you want to do:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"sr\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"sr\" value=\"Suggestion\" \/><span class=\"wpcf7-list-item-label\">Suggestion<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sr\" value=\"Complaint\" \/><span class=\"wpcf7-list-item-label\">Complaint<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sr\" value=\"Questions about the Standards\" \/><span class=\"wpcf7-list-item-label\">Questions about the Standards<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"sr\" value=\"Contesting the results of Inspections\/Audits (Applicable to Registered Producers)\" \/><span class=\"wpcf7-list-item-label\">Contesting the results of Inspections\/Audits (Applicable to Registered Producers)<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<div class=\"clearfix\">\n\t<div id=\"left\">\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"name\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-telfixo\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"number\" name=\"your-telfixo\" \/><\/span>\n\t\t<\/p>\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"text-cidade\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"text-cidade\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div id=\"right\">\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-email\" autocomplete=\"email\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-telcel\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" placeholder=\"Mobile\" value=\"\" type=\"number\" name=\"your-telcel\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"text-uf\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"UF\" value=\"\" type=\"text\" name=\"text-uf\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"text-nascimento\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Birth Data\" value=\"\" type=\"text\" name=\"text-nascimento\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"text-assunto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"text-assunto\" \/><\/span><\/label>\n\t<\/p>\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-50\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"textarea-50\"><\/textarea><\/span><\/label>\n\t<\/p>\n\t<p>The request can be terminated at any stage if what was proposed in the request is a one-off matter. In this case, only a reply with the appropriate justification to the requester is necessary.\n\t<\/p>\n\t<div<label>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aceite-green\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceite-green\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the terms set out above.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div<label>\n<\/div>\n<div>\n\t<p><input class=\"wpcf7-form-control has-spinner wpcf7-submit\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div>\n<p>*All fields are mandatory\n<\/p>\n\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Green Trace Suggestions &#038; Complaints Committed to the mission of treating its partners and serving its customers with ethics, respect, honesty and transparency, COMEXIM Ltd. has<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3653","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/pages\/3653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/comments?post=3653"}],"version-history":[{"count":17,"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/pages\/3653\/revisions"}],"predecessor-version":[{"id":3774,"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/pages\/3653\/revisions\/3774"}],"wp:attachment":[{"href":"https:\/\/comexim.com.br\/en\/wp-json\/wp\/v2\/media?parent=3653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}